
Not every airline business class announcement is worth paying attention to. However, the new one by Air Canada is definitely worthy of your attention.
As per the latest information released by the Canadian company, Air Canada is about to unveil two new premium business class cabins, which are specifically developed for the Airbus A321XLR narrowbody aircraft and Boeing 787-10 widebody planes. Both business class products are launched under the revamped Air Canada Signature Class name, marking the most ambitious renovation of the premium experience offered by the Canadian carrier in recent years.
Air Canada plans to introduce 30 Airbus A321XLR narrowbody aircraft and 18 Boeing 787-10 jets into its fleet with the first delivery of the former expected within coming weeks, followed by the launch of the latter in the nearest future. Notably, the Canadian airline has decided to develop distinctively different business class cabins for both aircraft types, recognizing the differences between passengers' experiences on narrowbody and widebody long-haul flights.
According to Mark Nasr, the Chief Operations Officer at Air Canada, these investments "represent fundamentally redefining the experience of flying with Air Canada." Nasr emphasized the uniquely Canadian identity of the brand and the premium products developed by the Canadian airline, which include craftsmanship, warmth, and authenticity rather than luxurious hotel amenities.

The Airbus 787-10 jets ordered by Air Canada will have 332 seats distributed between three different cabins: 42 business class seats, 28 premium economy seats, and 262 economy seats. The business class product developed for this widebody aircraft is based on Elevate Ascent platform, which is known for its reverse herringbone seats featuring privacy doors and growing increasingly popular among North American carriers such as American and United.
The technological package of Air Canada Boeing 787-10 business class seems impressive and comparable with other top-tier widebody products offered on the market:
The truly unique highlight of the newly designed product by Air Canada is four extra-comfortable suites at the very front of the business class cabin, which is called Air Canada Signature Plus Suites. The difference between regular business class and the premium suites consists in the fact that they allow having companions to enjoy the flights while keeping privacy in their seats, thanks to retractable privacy panels separating two center seats.
While the 787-10 cabin will include 332 seats, there will be only 182 on the A321XLR aircraft with 14 business class seats and 168 economy seats. Air Canada chose to implement a business class cabin based on Collins Aerospace Aurora platform, which implies a standard herringbone design where seats face towards the aisle rather than the window.
The tech package for the Airbus A321XLR cabin is slightly less impressive but still quite competitive compared to the other aircraft of the same generation:
However, what really sets Air Canada's A321XLR cabin apart from the cabin designed by other airlines is a series of smart decisions concerning the cabin design, which take into account the specifics of passengers' experiences in this cabin. In particular, while American Airlines also chose Collins Aerospace Aurora for its A321XLR aircraft, it included high-level doors and tall partitions, whereas Air Canada left out the doors altogether while making the partitions shorter.
This decision seems rather peculiar at first glance, but it is driven by the need to improve the experience of passengers flying in this aircraft, taking into account that the aircraft has lower overhead bins, and high partitions create a claustrophobic environment on board.
By making this change, Air Canada managed to increase the size of bed and to enlarge the aisle in order to create an atmosphere that would feel more spacious for the passengers flying for 8 to 10 hours, rather than just installing all the amenities that other airlines do.
It goes without saying that the new hard product designed by Air Canada for its newest aircraft is an important part of the new premium international product being introduced. However, the next step the airline is planning to take is to provide a totally new soft product that will include a new set of services offered by the airline and new food and beverage programs, with an accent on the Canadian nature of the product.
The specifics of this package have yet to become clear. However, it is apparent that once the improved hard product has been matched with an innovative soft product, complemented by dedicated Suites offered to business class customers before the flights to Toronto and Vancouver, Air Canada will be able to create a perfectly competitive premium international product.
Here is how this product will look like after the launch of a new "hospitality experience":

Finally, it would be fair to pay special attention to the philosophy that stands behind the design of the new premium cabin products launched by Air Canada. To put it simply, the main difference between the most competitive and the least competitive products lies in the details, and in this case, Air Canada has chosen to put these details in the right way.
Business class seat innovations in terms of personal space have more or less reached the ceiling, leaving room only for minor changes to the design. The key differentiator is in the quality of finishes used, integration of technology, and, most importantly, in designers' vision of what their customers' experiences will be like once they try the cabin.
For instance, the decision not to introduce the doors on the A321XLR business class is driven by this exact idea of comfort rather than a list of amenities. This demonstrates designers' focus on customers' needs instead of a desire to have something to boast about.
This article does not imply that Air Canada is going to launch a product, which will be unparalleled and unbeatable on the North American market. However, what has made this announcement so notable is the fact that all the decisions regarding the product have been taken based on thoughtful considerations and the needs of passengers flying with this airline.
The business class cabin on Boeing 787-10 is indeed a perfect widebody premium product, and A321XLR cabin offers great improvements in terms of comfort. If one also considers that Air Canada has announced the introduction of the new "hospitality experience," it is easy to see that soon the airline will offer a fully-fledged premium product to its customers.
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